What are the risks and challenges with this campaign?
There are always risks to consider when running a crowdfunding campaign. Anticipated risks include: ensuring the books arrive on time and in pristine condition; ensuring the production of items from the stretch goals aren’t a hindrance to meeting production goals, and that shipments of signed copies go out on time.
I will overcome these risks with time management, attention to detail, communication, and a strict delivery timeline. That said, I will communicate with you and let you know what’s going on and how I plan to address any production or shipment delays.
Last updated: October 03, 2024 18:31
What is the timeline for this project?
WATCH THIS SPACE: This is a tentative schedule that will continuously update/shift as the project moves forward.
The current timeline for this project is as follows:
30 September-12 October: Complete set up and send out Smoke Surveys
12-14 October: Assess Smoke Surveys
15 October – 2 November: Send out the rest of the surveys and begin ordering rewards
2 November-30 November: Complete ordering and begin packaging and shipping rewards
December 2024-February 2025 Ship any rewards that weren’t shipped out in October/November
WATCH THIS SPACE: This is a tentative schedule that will continuously update/shift as the project moves forward.
Last updated: October 16, 2024 17:18
Is shipping included in the prices?
Shipping is NOT included in pricing. Once your pledge is finalized, and you’ve completed your survey, it will be applied.
If you are on a tier with digital items, there was no charge for shipping.
If you selected a Build Your Own Tier with prints and/or Oracle cards, and your account showed a charge of $25.00 for shipping, I gave you a credit of $23.00. This means your shipping price is $2.00. That said, if you change your pledge level or choose a physical add-on that exceeds $2.00 in shipping costs, I will adjust your credit(s) accordingly.
If you selected a tier with a hardback copy of Blood Ties and your account showed a charge of $50.00 for shipping, I gave you a credit of $15.00. This means your shipping price is $35.00. That said, if you change your pledge level or choose a physical add-on that exceeds $35.00 in shipping costs, I will adjust your credit(s) accordingly.
I was hoping to add all complimentary credits at once after everyone put in their addresses, but since I’ve gotten several inquiries on the matter, I went ahead and adjusted it manually.
If you’re still experiencing issues with your order, please contact the Backerkit Team, or you can email/message me directly at [email protected].
Last updated: October 16, 2024 17:43
I was charged $30 for a pendant. Is this a mistake?
Yes, this was a mistake.
If you were an early bird backer, your pendant should be $0.00 and you should have the option to choose between gold or silver. Please be sure to choose a pendant color so I can update accounts that show both. If you were not an early bird backer, but chose the pendant as an add-on, your pendant should be $15.00 and you should have the option to choose between gold or silver. Please be sure to choose a pendant color so I can update accounts that show both–though, I don’t think this has happened.
If you were not an early bird backer and did not choose a pendant as an add-on, please contact me or the Backerkit team so I can remove the pendant from your order. I’m not sure how these were added automatically to accounts that didn’t want them, but technology can be finicky.
As far as I can tell, issues with the pendants have been fixed. But, please reach out to the Backerkit Team, or you can email/message me directly at [email protected].
Last updated: October 16, 2024 17:43
I don't want to complete my survey because the shipping charges and item charges look incorrect. What's going on?
If your survey has issues regarding shipping and item charges, it’s most likely due to either your shipping address not being added in, or there is a tech error. EIther way, please contact me.
If it’s a shipping issue, input your address and save the progress on your pledge. You may not know this, but you can input your address in your survey(s) without confirming/completing them.
For someone like me who is running their first campaign–and who has much to learn about shipping–it’s helpful to input your address.
Also, cards aren’t charged for shipping until after the orders are locked. That’s why I made the survey completion date 30 October and the lock order date 1 November, I wanted to make sure all orders had the correct amounts on them before charging them on 15 November.
If there’s an issue with an item you purchased, or didn’t purchase, please contact the Backerkit Team or email/message me and I’ll get you squared away. You can also post a comment in the Updates section of the project page and I’ll see it immediately.
Last updated: October 16, 2024 17:43
When can I expect to receive my rewards?
Digital rewards will be available as early as November 2024, barring any unforeseen issues. I will ship all physical rewards, and any extraneous digital rewards, in February 2025.
I will keep you apprised of the exact access/shipping dates as the project moves toward completion.
Critiques and One-Hour sessions will take place between September and November 2024. I will send out a calendar via survey and/or email once the campaign ends and all pledges have cleared. You must schedule your session within 48 hours of receiving the link.
Last updated: October 03, 2024 18:30
Is there a payment deadline for failed charges in BackerKit?
The deadline for failed charges in BackerKit was 15 October 2024.
However, since the smoke survey is going out later than expected, I’ve asked BackerKit to make it 11:59 PM on 30 October. I’ll make an update on this page letting you know the date once I hear back.
Last updated: October 08, 2024 07:52
When and how will my manuscript be critiqued?
🩸I will critique up to 10k words of your manuscript. The critique will include notes on developmental, line, and copy edits, and proofreading. You MUST submit your document as a .docx file via a Google Drive link. The document MUST be in English. There are only five slots available.
🩸Critiques will begin in October 2024 and end in November 2024. The tentative slots available for critiques are below. I will email you a link to the calendar once your pledge clears so you can schedule your critique session.
🩸Please, be aware that these slots are subject to change at the author’s discretion: 13-19 October; 20-26 October; 27 October-2 November; 3-9 November; and 10-16 November.
🩸To secure your slot you MUST schedule your critique within 48 hours from the time the campaign has ended. If you DO NOT schedule your critique within 48 hours, your spot will be forfeited and you WILL NOT receive a refund.
🩸The ONLY exception is if there is an issue with payment on Backerkits’ end. In that instance, I will send you the link via email once the issue is resolved.
Last updated: October 08, 2024 07:43
When will I "Meet the Author"?
🩸If you sign up for a one-on-one conversation with me, a link to a calendar will be sent to you via email once your pledge clears so you can schedule your critique session. Scheduling will take place between 24 and 48 hours after the campaign has ended. If you DO NOT schedule your critique within 48 hours, your spot will be forfeited and you WILL NOT receive a refund.
🩸The ONLY exception is if there is an issue with payment on Backerkits’ end. In that instance, I will contact you with the link once the issue has been resolved.
🩸There are only ten slots available for this pledge level. I project that one-on-one conversations will occur between 10 October and 17 November 2024. I will not schedule any one-on-one consultations for this campaign after 17 November 2024 because I have to prepare for the holiday season. So please, please, please, make sure you have scheduled and attended your session on or by that date.
Last updated: September 12, 2024 22:02
Do you allow refunds?
Refunds are allowed for add-ons purchased during the campaign and add-ons purchased post-campaign through the survey.
Last updated: October 08, 2024 07:38
What will my refund amount be?
Your refund amount will be for the items you purchased minus the processing/Stripe fees.
Last updated: October 08, 2024 07:39
What is the refund deadline?
The refund deadline is 11:59 PM on 30 October 2024 and is only for add-ons purchased during the campaign and add-ons purchased post-campaign.
Last updated: October 08, 2024 07:40
If my survey is locked/charged, how will you handle my changes/edits?
If your survey is locked/charged, it will be unlocked ONLY for those who are requesting refunds for add-ons.
Last updated: October 08, 2024 07:41
Can I remove all add-ons including those from the BackrKit campaign and survey?
Yes.
Last updated: October 08, 2024 07:42
What is the last day you'll approve changes on surveys?
All changes must be locked in by 11:59 PM on 30 October 2024.
Last updated: October 08, 2024 07:42
How will digital rewards be distributed?
Ebooks will be distributed via Bookfunnel, where Backers have the option to download a PDF, read in the Bookfunnel app, or download to their Kindle.
DIgital 4x6 art prints will be distributed via BackerKit.
Instructions for manuscript critiques and one-on-one meetings will also be distributed via BackerKit.
Last updated: October 08, 2024 07:45
What is a bookplate?
A bookplate is a decorative label that is typically stuck in the front of a book, bearing the name of the book’s owner.
Of course, you can place your bookplate wherever you like.
Last updated: September 15, 2024 10:22
When will Backer Surveys go out?
I expect Backer surveys to go out around 16 October, and plan to lock addresses in by 31 October.
Last updated: September 15, 2024 10:25
Current Estimated Shipping Date: February 2025
Digital rewards will be available as early as November 2025, barring any unforeseen issues. I will ship all physical rewards, and any extraneous digital rewards, in February 2025. I will keep you apprised of the exact access/shipping dates as the project moves toward completion. Critiques and One-Hour sessions will take place between September and November 2024. I will send out a calendar via survey and/or email once the campaign ends and all pledges have cleared. You must schedule your session within 48 hours of receiving the link.
Last Updated At: 09/12/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.